REMOTE-Customer Care Agent English

Specificații

Descriere

Your profile:


-Strong written language skills in English

-Availability for a full-time schedule, shifts between 08:00 - 20:00, Monday - Friday

-Ability to multitask and handle back office tickets and translations for order management and orders details inquiries

-Great attention to details

-Strong time management skills and motivation to exceed expectations

-Strong self-organization, decision making and analytical abilities

-Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

-Strong team spirit with passion and drive to help users and deliver the best in customer service.



We offer:


-Work from anywhere in Romania

-Above-average fixed salary, performance and tenure-based bonuses, depending on the position

-Monthly meal tickets

-Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest

-Private medical subscription coverage

-Extra health benefits: special discounts for dental care and optical services with our partners

-Reimbursement for your public transportation subscription, after the trial period (if you work from office)

-Gym subscription reimbursement, after the trial period

-Free subscription to the Bookster virtual library

-Dedicated psychologist available for free sessions (online or face to face)

-Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more

-Paid training and international career opportunities

-Multilingual exposure - improve your spoken and written language skills